Ludovica Rocchi - Brand Director of R Collection Hotels

Ludovica Rocchi and her family run an incredibly impressive portfolio of hotels in Italy. After starting her hospitality career as a concierge, Ludovica is now the Brand Director for R Collection Hotels. The heart of their portfolio is a property in Lake Como, where they offer exquisite views, Italian excursions, and top tier hospitality. Throughout this episode, Ludovica talks about the early days of her career as a concierge, when she decided to join the family business, the pros and cons of working alongside family, how the R Collection Hotels approaches hospitality, what she's excited about for the future with the brand, and great advice for everyone in hospitality.  RealTime Reservation Offer This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests can reserve cabanas, pool chairs, activities, amenities, excursions, events, day passes, and much more. To learn more check them out here! Learn more about your ad choices. Visit megaphone.fm/adchoices