Wisdom From The Top: The Best Advice, Stories and Tactics from World-Class Hotel General Managers

In this episode, you will hear the insights, advice, and lessons learned from some of the top General Managers in hospitality. Mary Rogers, General Manager of the Montage Laguna Beach, talks about how she navigated her career to get to the GM role. Amy Johnson, General Manager from Hyatt Hotels, talks about the differences in her multiple experiences as a GM. Gabriel Constantin, Managing Director at Trump International Hotel & Tower, shares what he's learned about building team culture and hiring and retaining talent. Mohan Koka General Manager of the Kimpton Surfcomber Hotel, talks about how he has learned from criticism and used it to elevate his career. David Arraya, General Manager at Six Senses Hotels Resorts Spas in Ibiza, tells the story of how the GM opportunity in Ibiza came to be and the importance of sustainability. RealTime Reservation Offer This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests can reserve cabanas, pool chairs, activities, amenities, excursions, events, day passes, and much more. To learn more check them out here! Learn more about your ad choices. Visit megaphone.fm/adchoices