Episode 23 – Courage, confidence and communication

In this episode of The Internal Comms Podcast Katie talks to one of world’s most qualified communicators, Priya Bates, from Canada. Priya has an Accredited Business Communicator (ABC) and was one of the first Certified Strategic Communication Management Professionals (SCMP). She received a Master Communicator (MC) from the Canadian chapter of the International Association of Business Communicators and was later made an IABC Fellow, a global lifetime achievement award in recognition of her contribution to the profession. In a comms career spanning more than 20 years, Priya worked for one of Canada’s largest private sector employers, Loblaw, and at HP, Compaq and the Ontario Nurses Association. Then, at the age of 47, she struck out on her own and set up a consultancy, Inner Strength Communication. Her company’s name is very intentional, as Priya says her passion is driving strong organisational performance from the inside out. In a wide ranging conversation on the comms profession, Priya and Katie explore the importance of building courage and confidence – both inside organisations and inside ourselves. And with her warm and engaging personality, Priya makes a delightful guest.