Episode 76 – Employee experience: For the people by the people

This week on The Internal Comms Podcast, host Katie Macaulay welcomes Nicholas Wardle. Nicholas is Head of Employee Experience at Brand Experiences, and co-author of ‘Monetising the Employee Experience’. So, it’ll come as no surprise that this conversation offers some deep insight into the many ways motivated colleagues can drive productivity and ultimately ROI. Many have said (and we agree) that employees are an organisation’s greatest asset. They are one of the only assets that appreciate over time. But if that’s true, why is the employee experience so undervalued? Katie and Nicholas get into the ways your organisation can uncover its colleagues’ ‘intrinsic motivators’, and what helps them bring their best, most productive self to work. They cover how each stage in the employee lifecycle contains ‘moments that matter’ and suggest how to leverage these for colleague engagement. Ultimately, this conversation is about the human nature of business, and why employee engagement is best served by the people, for the people. We hope you enjoy this latest episode. If you have any thoughts or comments on this episode, share them using the hashtag #TheICPodcast. For more exclusive IC insights, follow us on Twitter at @abthinks.