19: Handling Confrontation With Communication & Body Language

Communication is essential to anyone in life, but especially important to business owners or anyone who serves others. Inevitably, confrontations will also occur in our business lives and we need to know what communication methods can best diffuse and ultimately resolve a confrontation. That's what I'm discussing in today's episode. Here are the topics for this episode: 1) My specific steps for handling confrontations 2) How to better your communication methods for the best outcome 3) Client...