011 - No Second Serves On First Impressions

The PTM Podcast

Today's Tip Is: Make a good first impression........ The FIRST time.

Some examples include:

1. In the Interview 

- Better to be over dressed than under dressed.  

- Want to be prepared.  ex. Resume's for everyone 

- have good communication skills

- Knowledge of the Club and Position

- WOW them somehow.  Do something different

 

2. With the Staff

- Not just he pro staff, but the desk staff and the rest of the staff

- Ask about them, get to know them.  Show that you are truly interested in them

- Offer your help, especially in a bind

 

3. With the Members

- Hang out in the lobby and talk to them

- Get involved in as many socials as you can

- Go to a board meeting

- Get a write up in the newsletter or online staff page

 

4. With Your Private Lessons

- Good intro of yourself

- Let them know that you care in a classy way

- Have a private lesson plan for each student.  Come up with an annual plan

- Put in the extra time between privates

4. With Your Group Lessons

- Hi to everyone in warm-up

- Email and return phone calls.

Good Luck and email me with any questions or comment below.

Coach Mick, USPTA