Payments: New tools and behaviours for how we buy

In episode seven, experts describe recent trends in how consumers want to pay for what they buy. Jim Magats, SVP of omni-payment at PayPal, discusses how PayPal’s purchase of coupon-provider Honey will influence the purchase process. Susan Schmidt, VP of US credit merchant sales and marketing at PayPal, shares thoughts on how millennial and Gen Z preferences are influencing permanent shifts in shopping behaviours. And Derek Stubbs, Gartner senior director analyst, shares new data on purchase behaviour amid the pandemic as payments get a rebrand.

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