254 - What Stays the Same
This Can't Be That Hard - Podcast autorstwa Annemie Tonken - Wtorki
One of the main things that can set you apart from your competition is the customer experience you provide. This isn't limited to how you handle issues when they arise, but includes the way your clients feel when they work with you - from the moment they reach out to inquire with you until the moment they write a review and each step in between. Customer service will always be a cornerstone of your business, but the way you go about providing it will - and should! - evolve over the years...
