Hoteliers' Voice S3E5 - How H-Hotels transitioned from hotel distribution to ecommerce

Christoph Peppers, Director E‑Commerce for H‑Hotels GmbH joins us on Hoteliers' Voice Season 3 to look at the changes in revenue and distribution as ecommerce takes hold. The H-Hotels Group operates 61 properties in Germany, Austria, Hungary and Switzerland. The family-run group has over 3,000 employees and includes a number of accommodation brands. In conversation, we cover:Changing roles in marketing and ecommerceBuilding an ecommerce cultureHotel ecommerce techIdentifying ...