How to Keep Clients for Years Instead of Months
Run a Profitable Gym - Podcast autorstwa Chris Cooper
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Sales and marketing may be trendy and sexy, but retention is where you make your money. It's easier—and more cost-effective—to keep a client than to gain a new one. Nick Seabock owns CrossFit Off the Grid in New Jersey, and with an average length of engagement of 41 months per client, he was Two-Brain's retention leader for July.Here, he joins Mike Warkentin to talk retention tactics: How to keep clients new and old engaged and committed for the long haul.Links:CrossFit Off the GridBeyond the...
