"We're Full": Why CrossFit Leiden Has Capped Membership at 400

Have you ever heard of a gym with a waiting list?CrossFit Leiden in the Netherlands has capped its membership at 400 clients. Instead of adding more people, the gym is focused on retention, increasing value for clients and raising average revenue per member (ARM).In this episode of “Run a Profitable Gym,” host Mike Warkentin chats with gym co-owner Jeroen van Duijn to learn how CrossFit Leiden obtained—and retained—so many clients.One of CrossFit Leiden's top strategies for getting new client...