Episode 46: Breaking Down Silos Toward Luxury Commercial Strategy with Jan Arnold – Rocco Forte Hotels

Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Jan Arnold, vice president of sales at Rocco Forte Hotels. With over 17 years of working with luxury hotel brands, Jan has a wealth of experience to share. Klaus and Jan discuss a variety of topics including:The importance of being able to adjust quicklyNew trend of consumers wanting to interact with/talk directly to a hotelHow the guests of the future will be differentAdvice...