31: Customer-centricity series - Be in love with your customer not your product talk to their heart
Walking Your Talk | Culture Change & Leadership - Podcast autorstwa Carolyn Taylor
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A product focused mindset can block the empathy that's needed to see your offering within the context of the customer’s broader life and what is important to them. The technique of seeing the world through your customer’s eyes is harder than it appears. Find out more in this episode. Buy the Walking the Talk book - https://amzn.to/3WunDBA Website: www.carolyntaylorculture.com Podcast: www.carolyntaylorculture.com/podcast Walking the Talk: www.walkingthetalk.com
