32: Customer-centricity series - Indispensable is the benchmark - does your business hit this?
Walking Your Talk | Culture Change & Leadership - Podcast autorstwa Carolyn Taylor
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In a truly customer-centric organisation, delighting customers is everyone’s job, not just those who have direct contact with them. Find out what that could mean for you, whatever role you play. Buy the Walking the Talk book - https://amzn.to/3WunDBA Website: www.carolyntaylorculture.com Podcast: www.carolyntaylorculture.com/podcast Walking the Talk: www.walkingthetalk.com
