297 – Dealing with changing staff and new management

What happens when your client suddenly has new staff members that you need to interact with? It might be a really smooth transition with nothing to worry about, but it might not. Old relationships may need to be rebuilt, and common understandings and goals about the website might need to be reworked. It's even possible that your communications were not written down and you suddenly need to think about the entire project once more with new staff. What if you just don't get along? What can you do then to ensure that you don't lose the client? What can you do to keep things working for you both? We have some ideas for you on the podcast today. Go listen...