API technology – a (r) evolution in the commercial insurance space

API is not a new technology but it certainly has a lot of potential and creates key benefits in terms of efficiency gains in the commercial insurance space. Armin Schäfer, Head of Digital and New Technology for International Program Business and Jonathan Newbery Head of Digital Experience for Commercial Insurance at Zurich Insurance Group speak about how API can be leveraged and what benefits it brings for customers and brokers.