Customer Support Leaders
Podcast autorstwa Charlotte Ward
Kategorie:
329 Odcinki
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120: CSAT with Simone Secci
Opublikowany: 25.09.2020 -
119: CSAT with Chris Taylor
Opublikowany: 24.09.2020 -
118: CSAT with Nicholas Zeisler
Opublikowany: 23.09.2020 -
117: CSAT with Mo McKibbin
Opublikowany: 22.09.2020 -
116: CSAT with Denise Twum
Opublikowany: 21.09.2020 -
115: Support Scope with Mike Redbord
Opublikowany: 18.09.2020 -
114: Support Scope with Mo McKibbin
Opublikowany: 17.09.2020 -
113: Support Scope with Craig Stoss
Opublikowany: 16.09.2020 -
112: Support Scope with Zeni Bandy
Opublikowany: 15.09.2020 -
111: Support Scope with Chris Taylor
Opublikowany: 14.09.2020 -
110: Fireside with Craig Stoss
Opublikowany: 11.09.2020 -
109: Panel: If I Knew Then, What I Know Now….
Opublikowany: 4.09.2020 -
108: Fireside with Chris Taylor
Opublikowany: 28.08.2020 -
107: Panel: Metrics 2.0
Opublikowany: 21.08.2020 -
106: Fireside with Josh Magsam
Opublikowany: 14.08.2020 -
105: Panel: Support Leadership 2.0
Opublikowany: 7.08.2020 -
104: Fireside with Simone Secci
Opublikowany: 31.07.2020 -
103: Panel: Managing Change
Opublikowany: 24.07.2020 -
102: Fireside with Ash Rhodes
Opublikowany: 17.07.2020 -
101: Panel: Return to Normality
Opublikowany: 9.07.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
