Experience Matters
Podcast autorstwa Nate Brown
31 Odcinki
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A Step Ahead of Customer Expectations: Jeremy Hyde of Sun Country Airlines
Opublikowany: 29.06.2023 -
Accelerated CX Innovation: Aaron Eden of Intuit
Opublikowany: 13.06.2023 -
Embracing Voice of Customer: Jenny Dempsey
Opublikowany: 16.05.2023 -
A Contagious CX Energy: Octavius Rubby
Opublikowany: 18.04.2023 -
The Growth Experience: Jonathan Shroyer of Arise
Opublikowany: 4.04.2023 -
The Digital Experience: Rick DeLisi Co-Author of "Digital Customer Service"
Opublikowany: 21.03.2023 -
Bringing The Pieces Together: Tanya Thomas of Experian
Opublikowany: 10.02.2023 -
The Player Experience Episode: Dylan Servantes of Hit Factor
Opublikowany: 31.01.2023 -
Creating Brand Ambassadors: Shana Kelly of DICK'S Sporting Goods
Opublikowany: 10.01.2023 -
The Experience Ecosystem: Embracing It All
Opublikowany: 8.12.2022 -
Episode 009: 5 Tactical Strategies to Elevate CX Now
Opublikowany: 9.02.2022 -
Episode 008: Navigating The Arise Acquisition- What's next?
Opublikowany: 13.12.2021 -
Episode 007: We have big news!
Opublikowany: 29.11.2021 -
Episode 006: How to Make Culture the Backbone of Your CX with Denise Lee Yohn and Kyle Hamm
Opublikowany: 15.07.2021 -
Episode 005: How To Reframe Our Perspective Around Patient Experience with Jeannie Walters and Brian Carlson
Opublikowany: 24.06.2021 -
Episode 004: How To Enhance Both The Perceptions And Outcomes Of Your Customers with Mary Drumond and Paula Friedrich
Opublikowany: 10.06.2021 -
Episode 003: Embedding Customer Centricity Since Day One with Joanna Dos Santos and John Pompei
Opublikowany: 14.05.2021 -
Episode 002: Diversity and Inclusion at the Heart of Your CX Initiative with Clare Muscutt and Shameem Smillie
Opublikowany: 29.04.2021 -
Episode 001: Achieving a Mission-Driven Customer Experience with Jeanne Bliss and Katie Hunt
Opublikowany: 15.04.2021 -
The Challenge of Creating a Seamless Experience with Partners To Accelerate Results: Cristin Pierce
Opublikowany: 19.11.2020
This resource is sure to equip and entertain you on your Customer Experience journey. By focusing on one critical or perspective related to CX in each episode, you will have the opportunity to learn from incredibly talented experience designers across many different industries and regions. Join us as we find new ways to be there, be aware, and be essential for our customers!
