Navigating the Customer Experience
Podcast autorstwa Yanique Grant, Customer Experience Strategist, Entrepreneur - Wtorki
161 Odcinki
-
257: Dare to C.A.R.E: Unlocking Your Human Potential and Purpose-Driven Customer Experiences Carmen Vlasceanu
Opublikowany: 5.08.2025 -
256: Built from Grit: Jay on Customer Experience, Reinvention, and Radical Integrity with Jay Sapovits
Opublikowany: 24.06.2025 -
255: Reimagining the Voice of the Customer: How Hark is Humanizing Customer Communication with Fran Brzyski
Opublikowany: 20.05.2025 -
254: The CX-AI Connection.....Redefining Customer Journeys with Smart Tech with Eric Karofsky
Opublikowany: 13.05.2025 -
253: The Buy-In Advantage: How Great Leaders Inspire Teams, Drive Engagement, and Create Meaningful Workplaces with Dave Garrison
Opublikowany: 6.05.2025 -
252: Collars & Co. and the Art of Obsession: Building Customer Loyalty from Scratch with Justin Baer
Opublikowany: 29.04.2025 -
251: Revolutionizing Commerce Through Video: Insights from Eitan Koter on Social Commerce, Shoppable Videos, and Building Brand Loyalty with Eitan Koter
Opublikowany: 28.01.2025 -
250: Putting Customers at the Heart of Your Goals: A Guide to Customer-Centric OKRs with Josh Seiden
Opublikowany: 3.12.2024 -
249: Building Strategies That Stick: Insights on Customer Experience and Personalization with Laura Richard
Opublikowany: 5.11.2024 -
248: Harnessing Data for Better Human Capital Decisions: Insights on HR Analytics with Keith Goode
Opublikowany: 23.10.2024 -
247: Cozy Conversations - Yanique on Embracing Courage in Life, Service, and Personal Growth
Opublikowany: 15.10.2024 -
246: Transforming Customer Experience with Data and Digital First Strategies with Andrew Carothers
Opublikowany: 8.10.2024 -
245: Navigating Life's Journey: Balancing Mind, Body, and Spirit for Personal and Professional Success with Rusty Rueff
Opublikowany: 3.10.2024 -
244: From Service to Software: Creating a Customer-Centric Knowledge Base with KnowledgeOwl with Marybeth Alexander
Opublikowany: 25.09.2024 -
243: Building Strong Cultures and Empowering CEOs: Insights from Bob Carrothers
Opublikowany: 17.09.2024 -
242: Mastering Geofencing for Small Business Growth with Ernesto Cullari and Barbara Wardell
Opublikowany: 11.09.2024 -
241: Mastering Sales Through Customer-Centric Mindsets: Insights from Alan Versteeg
Opublikowany: 3.09.2024 -
240: Elevating Customer Experience: Neil Leyland on AI, Machine Learning, and Transforming Contact Centers with Neil Leyland
Opublikowany: 27.08.2024 -
239: Navigating Burnout, Building Resilience, and Fostering Relationships for Success with Dr. Eric Recker
Opublikowany: 20.08.2024 -
238: Mastering Software Reliability with Daniel Ruby
Opublikowany: 13.08.2024
Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
