Life at the Sharp End
Podcast autorstwa Dr. Jason Price - Środy
31 Odcinki
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Planning your future with 2020 hindsight
Opublikowany: 13.01.2021 -
Ten contact centre lessons learned from the Grenfell Inquiry
Opublikowany: 8.12.2020 -
Scramble! Take action for service improvement
Opublikowany: 27.10.2020 -
Make someone‘s day in customer service
Opublikowany: 16.10.2020 -
How to take your customer service from good to excellent
Opublikowany: 2.10.2020 -
Customer loyalty through learning - in conversation with Blacks Hotel
Opublikowany: 5.08.2020 -
Three lessons for creating world-class customer experiences
Opublikowany: 15.07.2020 -
Leadership attitude matters in customer service
Opublikowany: 18.06.2020 -
It should have been simple • A customer experience case study
Opublikowany: 1.06.2020 -
Change management: The six stages of concern model
Opublikowany: 19.05.2020 -
Better audio on your working from home video calls
Opublikowany: 28.04.2020
Life at the Sharp end is a podcast full of insights and interviews to help people who want to do their best at work. People who want to learn from others and hear about best-practice tools and techniques to help you create safe, respectful and high-performing workplace cultures. People like you - whether you’re in a leadership role or at the front-line. Wherever you work, you’ll have stories to tell about what it’s like to experience Life at the Sharp End.