The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
Podcast autorstwa The Agile Brand
693 Odcinki
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#493: The Top 3 in-demand marketing jobs for 2024 with Sue Keith, Ceres Talent
Opublikowany: 6.03.2024 -
#492: Building and maintaining a culture of customer centricity with Abhii Parakh, Head of Customer Experience at Prudential
Opublikowany: 4.03.2024 -
#491: Data collection done right with Sean Falconer, Skyflow
Opublikowany: 1.03.2024 -
#490: AI & Great Customer and Employee Experiences with Simonetta Turek, Chief Product Officer at Medallia
Opublikowany: 28.02.2024 -
#489: Machine learning in the enterprise with Eric Siegel, Machine Learning Week
Opublikowany: 26.02.2024 -
#488: Learning from our data with Matt Swalley, Omneky
Opublikowany: 23.02.2024 -
#487: (Actually) great content with generative AI, with Jon Ricketts, AGYL AI
Opublikowany: 21.02.2024 -
#486: Igniting customer centricity with Sri Narasimhan, Head of Enterprise Customer Experience at CVS Health
Opublikowany: 19.02.2024 -
#485: A winning first-party data strategy with Heidi Bullock, CMO, Tealium
Opublikowany: 16.02.2024 -
#484: What it takes to be a category-leading CX brand, with Joe Tyrrell, CEO of Medallia
Opublikowany: 14.02.2024 -
#483: Omnichannel and the future of retail with Kristin Schoenstein and Elizabeth Robillard, eTail Palm Springs
Opublikowany: 12.02.2024 -
#482: Making phone conversations with customer count, with Ryan Johnson, CallRail
Opublikowany: 9.02.2024 -
#481: Customer journey management with Stacy Sherman, Doing CX Right
Opublikowany: 7.02.2024 -
#480: Search and the Customer Experience, with David Ting, Zenni Optical
Opublikowany: 5.02.2024 -
#479: Left-brain/Right-brain AI with Peter van der Putten, Director AI Lab at Pega
Opublikowany: 2.02.2024 -
#478: When is headless the right (or wrong) idea? with Liz Spranzani, CTO at Verndale
Opublikowany: 31.01.2024 -
#477: Gen AI in the E-commerce Experience with Bernadette Nixon, Algolia
Opublikowany: 29.01.2024 -
#476: Digital experiences in physical retail with Sarah Jarvis, Eagle Eye Solutions
Opublikowany: 26.01.2024 -
#475: Customer lifetime value for the win, with Neil Hoyne, Chief Strategist at Google
Opublikowany: 24.01.2024 -
#474: Increasing speed to improve CX with Doug Rubingh, Sinch MessageMedia
Opublikowany: 22.01.2024
Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel customer experience, and more. The Agile Brand is hosted by Greg Kihlström, martech and artificial intelligence transformation advisor and consultant to leading brands, speaker, entrepreneur, and best-selling author. It provides a fresh perspective on the continually evolving dynamic between brands and the audiences they serve.
