41 Odcinki

  1. Customer Success Meetup (Bengaluru Edition) - June 17

    Opublikowany: 12.06.2023

  2. S0304 - Why Customer Segmentation is important in Customer Success?

    Opublikowany: 10.05.2023

  3. S303 - Importance of Technology in Customer Success

    Opublikowany: 7.04.2023

  4. S302 - Importance of Data in Customer Success

    Opublikowany: 15.03.2023

  5. S301 - What is CS Ops?

    Opublikowany: 1.03.2023

  6. S300 - What to expect from Season 3

    Opublikowany: 22.02.2023

  7. S204 - Setting up Customer Success Function within your Organization

    Opublikowany: 30.08.2021

  8. S203 - Hiring and Growing the CS Team

    Opublikowany: 24.06.2021

  9. S202 - Wearing Multiple Hats as a CSM

    Opublikowany: 11.05.2021

  10. S201 - How to Accelerate Customer Relationships with Ronni Gaun

    Opublikowany: 6.04.2021

  11. Episode 30: OKRs for Customer Success Managers

    Opublikowany: 30.11.2020

  12. Episode 29: How much do CSMs earn

    Opublikowany: 17.11.2020

  13. Episode 28: Let's talk about QBRs

    Opublikowany: 9.11.2020

  14. Episode 27: A Typical Day in Life of a CSM

    Opublikowany: 3.11.2020

  15. Episode 26: My Journey into Customer Success

    Opublikowany: 19.10.2020

  16. Episode 25: CSM Interview Prep - Managing Internal Communication

    Opublikowany: 12.10.2020

  17. Episode 24: CSM Interview Prep - CSAT vs. NPS

    Opublikowany: 5.10.2020

  18. Episode 23: CSM Interview Prep - Answering Previous Time based Questions

    Opublikowany: 28.09.2020

  19. Episode 22: CSM Interview Prep - Answering Situation based Questions

    Opublikowany: 21.09.2020

  20. Episode 21: CSM Interview Prep - Why is Customer Success Important to you

    Opublikowany: 14.09.2020

1 / 3

When I started my career in Customer Success, I used to get hundreds of questions around my role. The situation hasn't changed much and I see that a lot of people are still unaware of Customer Success as a Career. Moreover, there is no single repository for budding CSMs and learn more about this role. Seeing this gap, I thought of doing something about it, and 'The CS Mentor' is the result! I hope you would like my podcast. Questions? Send me a LinkedIn message: https://linkedin.com/in/ankitify Music by LiQWYD. Licensed under Creative Commons.

Visit the podcast's native language site