The Customer Experience Podcast
Podcast autorstwa Ethan at BombBomb - Wtorki
240 Odcinki
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99. 3 Ways CX Programs Go Wrong (and Right!) w/ Ian Luck
Opublikowany: 6.10.2020 -
98. The End-To-End Transparency Trend w/ Nina Simosko
Opublikowany: 29.09.2020 -
97. How UX Drives CX (& the Entire World Economy) w/ Bob Berry
Opublikowany: 22.09.2020 -
96. 4 Steps to Better Storytelling w/ Michael Ashford
Opublikowany: 15.09.2020 -
95. The 5 I’s of Customer Experience w/ Jim Rembach
Opublikowany: 8.09.2020 -
94. Please Email Me: The Customer Feedback Episode w/ Ethan Beute
Opublikowany: 3.09.2020 -
93. 3 Best Practices of a Great Community Builder w/ Joe Huber
Opublikowany: 1.09.2020 -
92. What’s Next for Restaurants & Offices w/ Alex Grace
Opublikowany: 25.08.2020 -
91. Align & Engage for Enterprise Sales Success w/ Nema Hashemi
Opublikowany: 18.08.2020 -
90. Why Transparency Sells Better Than Perfection w/ Todd Caponi
Opublikowany: 11.08.2020 -
89. The 4 Stages of Video Adoption w/ Ethan Beute
Opublikowany: 6.08.2020 -
88. Talking CX and EX with Sendoso’s Chief Customer Officer w/ Alli Tiscornia
Opublikowany: 4.08.2020 -
87. Staying Human-First In Your Sales Process w/ Tori Belkin
Opublikowany: 28.07.2020 -
86. Hiring for Soft Skills, Training for Tech Skills w/ Richard Myers
Opublikowany: 21.07.2020 -
85. How To Successfully Pivot To A Virtual Event w/ Corey McCarthy
Opublikowany: 14.07.2020 -
84. 10 Rules for Building a Category & Community w/ Sangram Vajre
Opublikowany: 7.07.2020 -
83. The 3 Pillars of Post-Crisis Customer Communication w/ Brian Gilman
Opublikowany: 30.06.2020 -
82. 3 Ways to Fight Zoom Fatigue w/ Ethan Beute
Opublikowany: 25.06.2020 -
81. 4 Truths for Customer Experience as the Backbone of Your Business w/ Aaron Weiche
Opublikowany: 23.06.2020 -
80. Employee Experience Design: How, Why, and Where To Begin w/ Gil Cohen
Opublikowany: 16.06.2020
Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer service, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.