The Modern Customer Podcast
Podcast autorstwa Blake Morgan - Wtorki
452 Odcinki
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How To Deliver B2B CX In a Post-COVID World
Opublikowany: 16.11.2021 -
3 Steps to Practice Long-Term Thinking
Opublikowany: 9.11.2021 -
What Modern Customers Want In a Real Estate Experience
Opublikowany: 2.11.2021 -
How to Implement AI Marketing in 5 Steps
Opublikowany: 26.10.2021 -
How To Be A Better Leader for Customers and Employees
Opublikowany: 19.10.2021 -
How David’s Bridal Launched A Successful Loyalty Program During A Pandemic
Opublikowany: 12.10.2021 -
How David’s Bridal Used Digital Transformation To Update Its CX (Part 1)
Opublikowany: 5.10.2021 -
3 Ways Customer Preferences Are Evolving In Banking
Opublikowany: 28.09.2021 -
How To Create Remarkable Experiences Customers Want To Share
Opublikowany: 21.09.2021 -
COVID Customers Are Counting On You—Are You Rising To The Occasion?
Opublikowany: 14.09.2021 -
The One Thing Every Contact Center Bot Needs
Opublikowany: 7.09.2021 -
How To Engage Customers In An Uncertain World
Opublikowany: 31.08.2021 -
6 Steps To Build Returning Customers
Opublikowany: 24.08.2021 -
How To Deliver Effective Hyper-Personalized Experiences
Opublikowany: 17.08.2021 -
How Better Health Helps Customers Do Hard Things Easily
Opublikowany: 10.08.2021 -
COVID Taught Us The Importance Of Community
Opublikowany: 3.08.2021 -
How To Create Honest Experiences For Women
Opublikowany: 27.07.2021 -
The Importance Of Performing A CX Audit
Opublikowany: 20.07.2021 -
The Rise Of Chief Experience Officers
Opublikowany: 13.07.2021 -
How To Simplify Digital Transformation
Opublikowany: 6.07.2021
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
