452 Odcinki

  1. The Chief People Officer Of The World's Largest Employer Links EX And CX

    Opublikowany: 23.08.2022
  2. Reinvigorating A 110-Year-Old Brand Through Customer Feedback

    Opublikowany: 16.08.2022
  3. Creating A Customer-Centric Utility Company

    Opublikowany: 9.08.2022
  4. Customer Experience is a Decision

    Opublikowany: 2.08.2022
  5. What’s Next For Return Logistics

    Opublikowany: 26.07.2022
  6. The Secret To Data-Driven Marketing

    Opublikowany: 19.07.2022
  7. AI Creates Super-Human Customer Service

    Opublikowany: 12.07.2022
  8. Transforming The B2B Buyer Journey

    Opublikowany: 5.07.2022
  9. How Leaders Can Build Relationships Through Transparency

    Opublikowany: 28.06.2022
  10. How‌ ‌To‌ ‌Build‌ ‌An‌ ‌ROI‌ ‌Model‌ ‌For‌ ‌CX‌

    Opublikowany: 21.06.2022
  11. How To Turn Customer Feedback Into Actionable Insights

    Opublikowany: 14.06.2022
  12. What's‌ ‌The‌ ‌Difference‌ ‌Between‌ ‌Customer‌ ‌Success‌ ‌And‌ ‌Customer‌ ‌Service?‌

    Opublikowany: 7.06.2022
  13. 3 Ways Bill Creelman Practices Customer-Centric Leadership

    Opublikowany: 31.05.2022
  14. How‌ ‌Skullcandy‌ ‌Creates‌ ‌A‌ ‌Customer-Focused‌ ‌Marketing‌ ‌Strategy‌

    Opublikowany: 24.05.2022
  15. Partnering With Customers For Digital Transformation

    Opublikowany: 17.05.2022
  16. 3 Ways To Achieve Personal Wealth And Financial Freedom

    Opublikowany: 10.05.2022
  17. Inside Lyft’s Customer-Focused Digital Transformation

    Opublikowany: 3.05.2022
  18. Earth Month: Conservation Efforts Now Help Future Generations

    Opublikowany: 26.04.2022
  19. How To Improve Utility Company CX

    Opublikowany: 19.04.2022
  20. How To Put CX At The Center Of Your Business

    Opublikowany: 12.04.2022

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Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.

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