The Modern Customer Podcast
Podcast autorstwa Blake Morgan - Wtorki
452 Odcinki
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The Chief People Officer Of The World's Largest Employer Links EX And CX
Opublikowany: 23.08.2022 -
Reinvigorating A 110-Year-Old Brand Through Customer Feedback
Opublikowany: 16.08.2022 -
Creating A Customer-Centric Utility Company
Opublikowany: 9.08.2022 -
Customer Experience is a Decision
Opublikowany: 2.08.2022 -
What’s Next For Return Logistics
Opublikowany: 26.07.2022 -
The Secret To Data-Driven Marketing
Opublikowany: 19.07.2022 -
AI Creates Super-Human Customer Service
Opublikowany: 12.07.2022 -
Transforming The B2B Buyer Journey
Opublikowany: 5.07.2022 -
How Leaders Can Build Relationships Through Transparency
Opublikowany: 28.06.2022 -
How To Build An ROI Model For CX
Opublikowany: 21.06.2022 -
How To Turn Customer Feedback Into Actionable Insights
Opublikowany: 14.06.2022 -
What's The Difference Between Customer Success And Customer Service?
Opublikowany: 7.06.2022 -
3 Ways Bill Creelman Practices Customer-Centric Leadership
Opublikowany: 31.05.2022 -
How Skullcandy Creates A Customer-Focused Marketing Strategy
Opublikowany: 24.05.2022 -
Partnering With Customers For Digital Transformation
Opublikowany: 17.05.2022 -
3 Ways To Achieve Personal Wealth And Financial Freedom
Opublikowany: 10.05.2022 -
Inside Lyft’s Customer-Focused Digital Transformation
Opublikowany: 3.05.2022 -
Earth Month: Conservation Efforts Now Help Future Generations
Opublikowany: 26.04.2022 -
How To Improve Utility Company CX
Opublikowany: 19.04.2022 -
How To Put CX At The Center Of Your Business
Opublikowany: 12.04.2022
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
