41 Odcinki

  1. How to Handle Customer Objections During Renewals

    Opublikowany: 15.10.2025
  2. How to Transform Your Customer Success Team into a Revenue Driver

    Opublikowany: 8.10.2025
  3. How to Build a Scalable Onboarding Program from Scratch with Cara Benecke

    Opublikowany: 1.10.2025
  4. The Journey of a Customer Success Pro: From CSM to VP

    Opublikowany: 24.09.2025
  5. How to Drive Customer Adoption in the First 90 Days

    Opublikowany: 10.09.2025
  6. The Strategic CSM: How to Drive Business Outcomes with Chad Horenfeldt

    Opublikowany: 3.09.2025
  7. How to Handle Product Delays and Customer Expectations

    Opublikowany: 27.08.2025
  8. Top Mistakes to Avoid as a Customer Success Leader

    Opublikowany: 20.08.2025
  9. Creating a Customer-Centric Culture at Your company

    Opublikowany: 13.08.2025
  10. Moving from Customer Service to Customer Success with Lena Theres Zimmermann

    Opublikowany: 6.08.2025
  11. How to Get Promoted in Customer Success: Build a Personal Development Plan That Works

    Opublikowany: 30.07.2025
  12. Active Listening in Customer Success: The Skill That Changes Everything

    Opublikowany: 23.07.2025
  13. Mastering Time Management in Customer Success

    Opublikowany: 16.07.2025
  14. TTV Explained: How To Deliver Customer Value Faster in Customer Success

    Opublikowany: 9.07.2025
  15. How to Use Segmentation to Drive Value, Retention and Efficiency with Kelley Turner

    Opublikowany: 2.07.2025
  16. Mastering the Art of Strategic Negotiation in Customer Success

    Opublikowany: 25.06.2025
  17. The Expansion Mindset: How Great CSMs Drive Growth Without Selling

    Opublikowany: 18.06.2025
  18. The AI-Powered CSM: What It Really Looks Like in 2025

    Opublikowany: 11.06.2025
  19. Build Your First Customer Success Retention Program with Parul Bhandari

    Opublikowany: 4.06.2025
  20. How to Build Strategic Relationships with Your Customers

    Opublikowany: 28.05.2025

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This is The Customer Success Pro Podcast, hosted by Anika Zubair. Customer Success is not a destination, but a a journey. Join me on this crazy CS journey as I chat to leaders, strategists and experts in customer success about their experiences and definitions of customer success and share with your their best practices on how to build and scale world class CS organization. Each interview will unlock tips, tricks and best practices to help scale your customer success career and company. I will dive into important and relevant topics to help spread knowledge about customer success in order to help companies put the customer at the center of their business. Because at the end of the day when customer are successful, so is the company.Learn more at: thecustomersuccesspro.com

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