Crack the Customer Code

Podcast autorstwa Adam and Jeannie - Wtorki

Wtorki

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509 Odcinki

  1. 325: Kelsey Brown, Fighting for Transparent Pricing

    Opublikowany: 19.06.2018
  2. 324: A Good Product Is Not Enough

    Opublikowany: 12.06.2018
  3. 323: Neen James, Attention Pays

    Opublikowany: 5.06.2018
  4. 322: Rise of the Service Machines

    Opublikowany: 29.05.2018
  5. 321: Jesse Cole, Revolutionizing the Ballpark Experience

    Opublikowany: 22.05.2018
  6. 320: The STORY of Retail Experience

    Opublikowany: 16.05.2018
  7. 319: Jeanne Bliss, Is Your CX Mom-worthy?

    Opublikowany: 8.05.2018
  8. 318: How Important Is the CX of Former Customers?

    Opublikowany: 2.05.2018
  9. 317: Anne Bahr Thompson, Do Good

    Opublikowany: 24.04.2018
  10. 316: Can Toys R Us Survive?

    Opublikowany: 17.04.2018
  11. 315: Joey Coleman, Never Lose a Customer

    Opublikowany: 10.04.2018
  12. 314: The Power of Empowerment: What I Wish I Knew

    Opublikowany: 3.04.2018
  13. 313: Is AmazonGo the Future?

    Opublikowany: 27.03.2018
  14. 312: John Garrett, The Personal Side of Business

    Opublikowany: 21.03.2018
  15. 311: Which Retail Touchpoints Matter Most

    Opublikowany: 13.03.2018
  16. 310: Clint Schaff, The L.A. Times Experience

    Opublikowany: 6.03.2018
  17. 309: Common Leadership Biases in Your Way of Success

    Opublikowany: 28.02.2018
  18. 308: Jacob Morgan, The Future of Work

    Opublikowany: 21.02.2018
  19. 307: It’s Not My Job, Adam

    Opublikowany: 13.02.2018
  20. 306: Eric Porres, Personalized Video Experience

    Opublikowany: 6.02.2018

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Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.

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