Crack the Customer Code

Podcast autorstwa Adam and Jeannie - Wtorki

Wtorki

Kategorie:

Biznes

509 Odcinki

  1. 205: Colin Shaw, The Intuitive Customer

    Opublikowany: 27.03.2017

  2. 204: (Tip) Customer Service Leadership

    Opublikowany: 23.03.2017

  3. 203: (Tip) B2B vs. B2C Customer Experience

    Opublikowany: 21.03.2017

  4. 202: Customer Service Tech

    Opublikowany: 20.03.2017

  5. 201: (Tip) User Experience vs. Customer Experience

    Opublikowany: 16.03.2017

  6. 200: Our Special 200th Episode

    Opublikowany: 14.03.2017

  7. 199: Graeme Newell, For Purpose Corporations

    Opublikowany: 13.03.2017

  8. 198: (Tip) No Cost Ways to Please Unhappy Customers

    Opublikowany: 9.03.2017

  9. 197: (Tip) Using Customer Personas

    Opublikowany: 7.03.2017

  10. 196: Innovating with Customers

    Opublikowany: 6.03.2017

  11. 195: (Tip) Building a CX Team

    Opublikowany: 2.03.2017

  12. 194: (Tip) Taking Negative Interactions Personally

    Opublikowany: 28.02.2017

  13. 193: Amy Downs, Customer Success

    Opublikowany: 27.02.2017

  14. 192: (Tip) Internal Customer Service

    Opublikowany: 23.02.2017

  15. 191: (Tip) Outsourcing Customer Service

    Opublikowany: 21.02.2017

  16. 190: Social Media with Colleagues

    Opublikowany: 20.02.2017

  17. 189: (Tip) Understanding Your Competitor's Customer Experience

    Opublikowany: 16.02.2017

  18. 188: (Tip) Show Your Customers The Love

    Opublikowany: 14.02.2017

  19. 187: Jacqueline Jasionowski, Improving Customer Experience

    Opublikowany: 13.02.2017

  20. 186: Bobby Albert, Creating Culture

    Opublikowany: 11.02.2017

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Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
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