Crack the Customer Code
Podcast autorstwa Adam and Jeannie - Wtorki
Kategorie:
509 Odcinki
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185: (Tip) When Customers Cross The Line
Opublikowany: 9.02.2017 -
184: (Tip) Warming Up Cold Calls
Opublikowany: 7.02.2017 -
183: Online Reviews More Important Than Ever
Opublikowany: 6.02.2017 -
182: (Tip) Advocating for Customers
Opublikowany: 2.02.2017 -
181: (Tip) Handling Outrageous Customer Demands
Opublikowany: 31.01.2017 -
180: John DiJulius, The Customer Service Revolution
Opublikowany: 30.01.2017 -
179: (Tip) Staffing Automated Customer Service
Opublikowany: 26.01.2017 -
178: (Tip) Non-Financial Employee Incentives
Opublikowany: 24.01.2017 -
177: The ROI of Customer Experience
Opublikowany: 23.01.2017 -
176: (Tip) Hiring a Customer-Centric Employee
Opublikowany: 19.01.2017 -
175: (Tip) How Business Schools Can Add Customer Experience
Opublikowany: 17.01.2017 -
174: Robert Scoble, Augmented Reality and the Fourth Transformation
Opublikowany: 16.01.2017 -
173: (Tip) Resolving Customer Service Issues
Opublikowany: 12.01.2017 -
172: (Tip) Personalizing the Customer Experience
Opublikowany: 10.01.2017 -
171: This Podcast in 2017
Opublikowany: 9.01.2017 -
170: What’s Happening Next
Opublikowany: 28.11.2016 -
169: Election Day Customer Experience Lessons
Opublikowany: 17.11.2016 -
168: Nate Brown, Service Center Engagement
Opublikowany: 14.11.2016 -
167: Signs You’re Losing a Customer
Opublikowany: 10.11.2016 -
166: Justin Deese, Blue Collar Service
Opublikowany: 7.11.2016
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
