Crack the Customer Code
Podcast autorstwa Adam and Jeannie - Wtorki
Kategorie:
509 Odcinki
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483: Donna Cutting, Employees First!
Opublikowany: 29.03.2022 -
482: Focus on Government CX
Opublikowany: 22.03.2022 -
481: Annette Franz, Built to Win
Opublikowany: 15.03.2022 -
480: Innovate or Fail
Opublikowany: 8.03.2022 -
479: Fred Reichheld, Winning on Purpose
Opublikowany: 1.03.2022 -
478: The CX of Right to Repair
Opublikowany: 22.02.2022 -
477: Michael Bartlett, The Dark Side of CX
Opublikowany: 15.02.2022 -
476: Is CX Dead in Banking?
Opublikowany: 8.02.2022 -
475: Brad Cleveland, Leading the Customer Experience
Opublikowany: 1.02.2022 -
474: Season Intro
Opublikowany: 31.01.2022 -
473: Bourbon Summit, Season Finale
Opublikowany: 2.11.2021 -
472: Marlanges Simar, Prime Therapeutics
Opublikowany: 26.10.2021 -
471: When the Frontline is the Last to Know
Opublikowany: 19.10.2021 -
470: Dan Gingiss, The Experience Maker
Opublikowany: 12.10.2021 -
469: Frictionless vs. Memorable CX
Opublikowany: 5.10.2021 -
468: Greg Lisiewski
Opublikowany: 28.09.2021 -
467: How Location and Design Impact CX
Opublikowany: 22.09.2021 -
Bonus Episode: Noa Danon
Opublikowany: 20.09.2021 -
466: David Horsager
Opublikowany: 14.09.2021 -
465: Customer Effort 2.0
Opublikowany: 7.09.2021
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
