Crack the Customer Code
Podcast autorstwa Adam and Jeannie - Wtorki
Kategorie:
509 Odcinki
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464: Theodora Lau
Opublikowany: 31.08.2021 -
463: Pronouns and How to Use Them
Opublikowany: 24.08.2021 -
462: Shep Hyken
Opublikowany: 17.08.2021 -
461: How Customer Experience Management Has Changed
Opublikowany: 10.08.2021 -
460: Alison Lichtenstein, Who Is the Media's Customer? CX at Dow Jones
Opublikowany: 3.08.2021 -
459: Season Intro
Opublikowany: 2.08.2021 -
458: Bourbon Summit, Season Finale
Opublikowany: 30.04.2021 -
457: Tom Karinshak, Navigating Change at Comcast
Opublikowany: 27.04.2021 -
456: Ovetta Sampson, Empowerment Through Design
Opublikowany: 20.04.2021 -
455: Riaz Raihan, Improving CX with AI
Opublikowany: 13.04.2021 -
454: The War Between Efficiency and Experience
Opublikowany: 6.04.2021 -
453: Chip Bell, Your Customer's Imagination
Opublikowany: 30.03.2021 -
452: The Customer Experience Goalposts Keep Moving
Opublikowany: 23.03.2021 -
451: Ramon Ray, Small Business Experience
Opublikowany: 16.03.2021 -
450: Gain Insights Through Community
Opublikowany: 9.03.2021 -
449: Ross Wainwright, Alida: Truth in Action
Opublikowany: 2.03.2021 -
448: How Will Consumer Sentiment Affect CX in 2021?
Opublikowany: 23.02.2021 -
447: Steven Van Belleghem, The Offer You Can't Refuse
Opublikowany: 16.02.2021 -
446: Digital Customer Behavior
Opublikowany: 9.02.2021 -
445: Christine Rimer, Learning from the Data
Opublikowany: 2.02.2021
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
