Crack the Customer Code
Podcast autorstwa Adam and Jeannie - Wtorki
509 Odcinki
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065: Restaurant Customer Service
Opublikowany: 9.11.2015 -
064: Shep Hyken, Customer Experience Expert
Opublikowany: 5.11.2015 -
063: How To Create Frugal Customer Experiences
Opublikowany: 2.11.2015 -
062: Shel Israel, Cross-Disciplinary Communicator
Opublikowany: 29.10.2015 -
061: Why Customer Service Must Be Profitable
Opublikowany: 26.10.2015 -
060: Jeremy Watkin, Head of Quality, FCR
Opublikowany: 22.10.2015 -
059: Pantry Market Takes DIY Cooking Offline
Opublikowany: 19.10.2015 -
058: Jill Griffin, The Loyalty Maker
Opublikowany: 15.10.2015 -
057: Customer Loyalty Trumps Industry Disruption
Opublikowany: 12.10.2015 -
056: Lori Jo Vest, Co-Author of Who's Your Gladys
Opublikowany: 8.10.2015 -
055: Rebranding and Customer Experience
Opublikowany: 5.10.2015 -
054: Marilyn Suttle, Co-Author of Who's Your Gladys
Opublikowany: 1.10.2015 -
053: Preparing for Worst Case Customer Scenarios
Opublikowany: 28.09.2015 -
052: Peter Shankman, New Media All Star
Opublikowany: 24.09.2015 -
051: Jobr and Hiring Innovation
Opublikowany: 21.09.2015 -
050: 50 Pieces of Customer Service Advice
Opublikowany: 17.09.2015 -
049: Are Canned Customer Greetings a Good Idea?
Opublikowany: 14.09.2015 -
048: John Warrillow, Author of The Automatic Customer
Opublikowany: 10.09.2015 -
047: Why Does Customer Service Still Stink?
Opublikowany: 7.09.2015 -
046: Tom Schwab on Inbound Marketing
Opublikowany: 3.09.2015
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
