Crack the Customer Code
Podcast autorstwa Adam and Jeannie - Wtorki
509 Odcinki
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085: Proactive Customer Service and Worst-Case Preparation
Opublikowany: 25.01.2016 -
084: Sylvie Di Giusto, Why First Impressions Matter
Opublikowany: 21.01.2016 -
083: Cause Marketing Done Well
Opublikowany: 18.01.2016 -
082: Katie Driscoll, Lessons on Customer Perception
Opublikowany: 14.01.2016 -
081: Walking the Talk of Improving Customer Service
Opublikowany: 11.01.2016 -
080: Mana Ionescu, Social Customer Care with Purpose
Opublikowany: 7.01.2016 -
079: 2016 Customer Experience Predictions
Opublikowany: 4.01.2016 -
078: 2016 Customer Service Resolutions
Opublikowany: 28.12.2015 -
077: Crowdsourcing Innovation with Customers
Opublikowany: 21.12.2015 -
076: Aaron Walker, Veteran Entrepreneur
Opublikowany: 17.12.2015 -
075: Can You Gamify Customer Experience?
Opublikowany: 14.12.2015 -
074: Denise Lee Yohn, Brand-Building Expert
Opublikowany: 10.12.2015 -
073: Hacking Your Workplace Culture
Opublikowany: 7.12.2015 -
072: Matt Phillips, Innovation Expert
Opublikowany: 3.12.2015 -
071: The Fan Experience Goes Digital
Opublikowany: 30.11.2015 -
070: Giving Thanks to Your Customers
Opublikowany: 26.11.2015 -
069: Embedded Customer Care
Opublikowany: 23.11.2015 -
068: Annette Franz, Customer Experience Expert
Opublikowany: 19.11.2015 -
067: Customer Security - It's More than Digital
Opublikowany: 16.11.2015 -
066: Jill Salzman, Community Leader Extraordinaire
Opublikowany: 12.11.2015
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
