Crack the Customer Code
Podcast autorstwa Adam and Jeannie - Wtorki
Kategorie:
509 Odcinki
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105: Onstage vs Offstage Customer Experience
Opublikowany: 4.04.2016 -
104: Pat Helmers, Sales Babble Podcast
Opublikowany: 31.03.2016 -
103: Will Virtual Reality Make Customer Service More Real?
Opublikowany: 28.03.2016 -
102: Jim Rembach, Fast Leader
Opublikowany: 24.03.2016 -
101: How the Innovation Process Fails Us
Opublikowany: 21.03.2016 -
100: Customer Service 100 Years Ago
Opublikowany: 17.03.2016 -
099: B2C vs. B2B Customer Experience
Opublikowany: 14.03.2016 -
098: Brian Solis, Where Business Meets Design
Opublikowany: 10.03.2016 -
097: The Best Customer Loyalty Metrics
Opublikowany: 7.03.2016 -
096: Jay Baer, Hug Your Haters
Opublikowany: 3.03.2016 -
095: Offboarding Customers
Opublikowany: 29.02.2016 -
094: Joseph Michelli, Becoming Customer-Obsessed
Opublikowany: 25.02.2016 -
093: Why Employee Engagement Matters
Opublikowany: 22.02.2016 -
092: Ayelet Baron, The Future of Work
Opublikowany: 18.02.2016 -
091: How to Find Time for Training
Opublikowany: 15.02.2016 -
090: How Can You Show Customers Love?
Opublikowany: 11.02.2016 -
089: Will Companies Demand Your Phone Records?
Opublikowany: 8.02.2016 -
088: Richard Shapiro, The Endangered Customer
Opublikowany: 4.02.2016 -
087: The Next Generation of Customer Experience Leaders
Opublikowany: 1.02.2016 -
086: Dr. Adrienne Boissy, The Patient Experience
Opublikowany: 28.01.2016
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
