Crack the Customer Code
Podcast autorstwa Adam and Jeannie - Wtorki
Kategorie:
509 Odcinki
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125: How Environment Impacts Experience
Opublikowany: 13.06.2016 -
124: Brian Andrews, VP of Customer Experience at Sprint
Opublikowany: 9.06.2016 -
123: CXPA Live, Regulated Industry Challenges
Opublikowany: 6.06.2016 -
122: Tema Frank, People Shock
Opublikowany: 2.06.2016 -
121: CXPA Live, Healthcare Experience Observations
Opublikowany: 30.05.2016 -
120: Jim Kalbach, Experience Mapping Expert
Opublikowany: 26.05.2016 -
119: CXPA Live, Predictive Analytics
Opublikowany: 23.05.2016 -
118: David Williams, Make-A-Wish
Opublikowany: 19.05.2016 -
117: CXPA Live, The Voice of the Customer
Opublikowany: 16.05.2016 -
116: Terry Brock, Growing Your Business with Tech
Opublikowany: 12.05.2016 -
115: Do Loyalty Programs Still Work?
Opublikowany: 9.05.2016 -
114: Ron Tite, Branding and Creativity Expert
Opublikowany: 5.05.2016 -
113: Our Favorite Apps
Opublikowany: 2.05.2016 -
112: Terri Goldstein, The Science of Package Design
Opublikowany: 28.04.2016 -
111: Analog Customer Experiences
Opublikowany: 25.04.2016 -
110: Mike Ganino, Guest Experience Expert
Opublikowany: 21.04.2016 -
109: Slow Fashion and Rapid Innovation
Opublikowany: 18.04.2016 -
108: Stan Phelps & Evan Carroll, Blue Goldfish
Opublikowany: 14.04.2016 -
107: Extreme Customization
Opublikowany: 11.04.2016 -
106: J V Crum, Social Consciousness in Business
Opublikowany: 7.04.2016
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
