Crack the Customer Code
Podcast autorstwa Adam and Jeannie - Wtorki
Kategorie:
509 Odcinki
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145: Defining Bad Customer Service
Opublikowany: 25.08.2016 -
144: Eddie Turner, Facilitating Change
Opublikowany: 22.08.2016 -
143: How Augmented Reality is Changing Customer Experience
Opublikowany: 18.08.2016 -
142: Anna Liotta, Unlocking Generational Codes
Opublikowany: 15.08.2016 -
141: When Customers Don’t Want Your Help
Opublikowany: 11.08.2016 -
140: Bryan Kramer, The Art of Shareology
Opublikowany: 8.08.2016 -
139: The Role of Content in Customer Service
Opublikowany: 4.08.2016 -
138: Becky Spohn, Professional Confidence Builder
Opublikowany: 1.08.2016 -
137: Culture and Customer Service
Opublikowany: 28.07.2016 -
136: Jane Anderson, Customer Service for Personal Brands
Opublikowany: 25.07.2016 -
135: History as a Sales Point
Opublikowany: 21.07.2016 -
134: Curtis Kopf, Premera Blue Cross
Opublikowany: 18.07.2016 -
133: Tesla and the Infrastructure of Innovation
Opublikowany: 14.07.2016 -
132: Alison Circle, Columbus Metropolitan Library
Opublikowany: 11.07.2016 -
131: Does Payment Affect Customer Experience?
Opublikowany: 7.07.2016 -
130: Chloë Thomas, Customer Manipulation
Opublikowany: 30.06.2016 -
129: TSA Customer Service
Opublikowany: 27.06.2016 -
128: Christianne Harder, Fan Engagement
Opublikowany: 23.06.2016 -
127: Is Transparency Effective?
Opublikowany: 20.06.2016 -
126: Sven Gierlinger, Patient Empathy
Opublikowany: 16.06.2016
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
