CX Files
Podcast autorstwa Mark Hillary and Peter Ryan - Czwartki
Kategorie:
369 Odcinki
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Ted Nardin - Teleperformance - How CX Can Add Value And Create Success
Opublikowany: 21.11.2024 -
John Dinardo - Nordia - BPO In Canada And Beyond 🇨🇦
Opublikowany: 14.11.2024 -
Vidya Ravichandran - UnifyCX - GlowTouch is now UnifyCX And The Tech Future For CX
Opublikowany: 7.11.2024 -
EXTRA SHOW: How Does the UK 2024 Budget Impact BPO and CX?
Opublikowany: 4.11.2024 -
Tanya Scotece - Miami Dade College - A Focus On Care In Funeral Services
Opublikowany: 31.10.2024 -
Mark Hillary - The Social Sales Playbook - How B2B Companies Sell To Each Other!
Opublikowany: 24.10.2024 -
Neal Topf - Callzilla - Clients Want To Understand BPO Culture Not Just Metrics
Opublikowany: 17.10.2024 -
Peter Ryan - When will we see Philippines BPO 2.0?
Opublikowany: 10.10.2024 -
Isobel Rogers & Karen Howard - The Launch Of The CX Alliance
Opublikowany: 3.10.2024 -
Graham Brown - Alorica - Using AI To Offer CX In Any Language
Opublikowany: 26.09.2024 -
Stephen Loynd & Chris Gillen - How AI Has Redefined CX
Opublikowany: 19.09.2024 -
Michael Clark - CXTT Consulting - The Tech That Makes CX Work
Opublikowany: 12.09.2024 -
Martin Anderson 🍋 - Lemon Contact Centre - Entrepreneurs In CX
Opublikowany: 15.08.2024 -
Jonas Berggren - Transcom - AI & Transforming Customer Service
Opublikowany: 8.08.2024 -
Leo Lopez - Calltastic - The Top 5 Mistakes Startups Make With CX
Opublikowany: 1.08.2024 -
Alistair Niederer - FormIGA - IAOP & GSA join forces for good in BPO and CX
Opublikowany: 25.07.2024 -
Stephen Peattie & Dan Castilla - Assessing BPO & CX From Fiji
Opublikowany: 18.07.2024 -
Leigh Hopwood - CCMA - CX From The Buyer's Perspective
Opublikowany: 11.07.2024 -
Sandra Busby - Cnect Wales - 'Welcome to Wrexham' Could Lead To More CX in Wales
Opublikowany: 4.07.2024 -
Alexandra da Silva Rodrigues - Generator & Freehand Hotels - Supporting Multilingual Customer CX In Hotels
Opublikowany: 27.06.2024
CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.
