CX Files
Podcast autorstwa Mark Hillary and Peter Ryan - Czwartki
Kategorie:
369 Odcinki
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Andreas Helland - Atender Group- Delivering Nordics CX From Málaga In Spain
Opublikowany: 20.06.2024 -
Stephen Loynd - TrendzOwl - AI And Innovation In The USA
Opublikowany: 13.06.2024 -
Erin Broecker - Teleperformance - Using Content To Learn More About CX
Opublikowany: 6.06.2024 -
Michael Morrison - NCRI Inc - CX And BPO Trends In Canada
Opublikowany: 30.05.2024 -
Aymen Ismail - smart - Creating Smart Cars And Building Great Customer Relationships
Opublikowany: 22.05.2024 -
Seandette Wiltshire - The Contact Hub - CX and BPO Is Taking Off In Barbados
Opublikowany: 16.05.2024 -
Steve Mosser - Sensée - Flexible WFM & Total Footprint Optimization
Opublikowany: 9.05.2024 -
CX Outsourcers Atlanta - Immediate Feedback From The Conference Floor
Opublikowany: 2.05.2024 -
Chris Gillen - A Closer Look - CX With AI And Humans Working Together
Opublikowany: 29.04.2024 -
Alex Muñoz - Hispanic Media Center - The Complexity Of CX For The Hispanic Community In The USA
Opublikowany: 25.04.2024 -
Barry Winkless - Future of Work Institute - Creating Attractive Destinations For Talent
Opublikowany: 22.04.2024 -
Paula Kennedy Garcia - CX Digital Delivery
Opublikowany: 18.04.2024 -
Alex Mead - Total CX - Bahrain For Nearshore And Offshore CX
Opublikowany: 11.04.2024 -
Nirali Amin - LivePerson - The State Of Customer Conversations And The AI Gap
Opublikowany: 4.04.2024 -
Chris Hague - yoummday - CCW Berlin Feedback And The Future Of CX
Opublikowany: 28.03.2024 -
Rod Jones - "75 Not Out" And Looking Back At Half A Century Of CX
Opublikowany: 21.03.2024 -
Matt Kendall - BPO Bullhorn - A New Newsletter For The BPO & CX Community
Opublikowany: 14.03.2024 -
Dr Lollie Mancey - UCD Innovation Academy - Resilience And Work/Life Balance In The CX Workplace
Opublikowany: 7.03.2024 -
Bruce Winder - The Future Opportunities And Challenges For CX In Retail
Opublikowany: 29.02.2024 -
Vaishali Dialani - Konabos - CX And Data-Driven Analytic Decisions
Opublikowany: 22.02.2024
CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.
