Experience Action
Podcast autorstwa Jeannie Walters, CCXP - Wtorki
96 Odcinki
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Cybersecurity and CX
Opublikowany: 25.06.2024 -
Management or CX Consulting?
Opublikowany: 18.06.2024 -
Cross-Functional Communication
Opublikowany: 11.06.2024 -
CX Pulse Check - June 2024
Opublikowany: 4.06.2024 -
Setting Clear and Actionable Customer Experience Goals
Opublikowany: 28.05.2024 -
Sharing Feedback with Everyone
Opublikowany: 21.05.2024 -
Gaining Frontline Buy-In
Opublikowany: 14.05.2024 -
CX Pulse Check - April/May 2024
Opublikowany: 7.05.2024 -
Elevating the Event Venue Experience
Opublikowany: 30.04.2024 -
Strategically Addressing Low-Volume Customer Concerns
Opublikowany: 23.04.2024 -
Customer-Facing Employees and CX Buy-In
Opublikowany: 9.04.2024 -
Must-Haves for Successful CX Programs
Opublikowany: 2.04.2024 -
CX Pulse Check - March 2024
Opublikowany: 26.03.2024 -
Balancing Policy with Personalized Experiences
Opublikowany: 19.03.2024 -
When Loyalty Programs Go Wrong
Opublikowany: 12.03.2024 -
Those Needy Customers!!
Opublikowany: 5.03.2024 -
CX Pulse Check - February 2024
Opublikowany: 27.02.2024 -
How Much Data Is Too Much?
Opublikowany: 20.02.2024 -
Navigating Customer Expectations: Strategies to Weather the Storm and Excel in CX
Opublikowany: 13.02.2024 -
Right and Wrong Ways to Use AI in CX
Opublikowany: 6.02.2024
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
