Experience Action
Podcast autorstwa Jeannie Walters, CCXP - Wtorki
96 Odcinki
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CX Pulse Check - January 2024
Opublikowany: 30.01.2024 -
How Do You Balance Innovation and Simplicity?
Opublikowany: 23.01.2024 -
What Influences All Leaders To Care About Customer Experience?
Opublikowany: 16.01.2024 -
What is the Value of Customer Feedback?
Opublikowany: 9.01.2024 -
5 Must-Do's to End the Year Strong
Opublikowany: 12.12.2023 -
Balancing Humans and AI in CX
Opublikowany: 5.12.2023 -
CX Pulse Check - November 2023
Opublikowany: 28.11.2023 -
Your CX Library
Opublikowany: 14.11.2023 -
Getting Part-Time Employees to Embrace CX
Opublikowany: 7.11.2023 -
A Scary CX Story
Opublikowany: 31.10.2023 -
CX Pulse Check #2
Opublikowany: 24.10.2023 -
Customer Experience VS. Member Experience
Opublikowany: 17.10.2023 -
Acting on Negative Feedback
Opublikowany: 10.10.2023 -
Updating CX Foundations
Opublikowany: 3.10.2023 -
CX Pulse Check
Opublikowany: 26.09.2023 -
Prioritizing with a CX Charter
Opublikowany: 19.09.2023 -
Performance Reviews & CX
Opublikowany: 12.09.2023 -
Focus Groups and Feedback
Opublikowany: 5.09.2023 -
Customer Service vs Customer Experience
Opublikowany: 29.08.2023 -
Am I the Only One Who Cares?
Opublikowany: 22.08.2023
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
