Experience Action

Podcast autorstwa Jeannie Walters, CCXP - Wtorki

Wtorki

Kategorie:

96 Odcinki

  1. Find Your CX Budget

    Opublikowany: 15.08.2023
  2. Getting Serious about CX

    Opublikowany: 8.08.2023
  3. CX as a Brand Differentiator

    Opublikowany: 1.08.2023
  4. Employee Experience ROI

    Opublikowany: 26.07.2023
  5. Investigating Customer Experiences

    Opublikowany: 18.07.2023
  6. More than NPS

    Opublikowany: 11.07.2023
  7. Measuring and Communicating Improvements

    Opublikowany: 27.06.2023
  8. Shift Siloed CX To Connected CX

    Opublikowany: 20.06.2023
  9. CX Tech Tool Talk

    Opublikowany: 13.06.2023
  10. Step into CX Leadership

    Opublikowany: 6.06.2023
  11. The Case of Missing CX

    Opublikowany: 30.05.2023
  12. Get that CX Job!

    Opublikowany: 23.05.2023
  13. Be a Lifelong CX Learner

    Opublikowany: 16.05.2023
  14. Getting Data Right

    Opublikowany: 9.05.2023
  15. Starbucks CEO in the Store

    Opublikowany: 2.05.2023
  16. Is my CX Role In Jeopardy?

    Opublikowany: 25.04.2023
  17. Innovate with CX

    Opublikowany: 18.04.2023
  18. Overcoming Imposter Syndrome in CX Careers

    Opublikowany: 11.04.2023
  19. What's a Service Code and How Do We Use It?

    Opublikowany: 4.04.2023
  20. Journey Mapping - What's Next!?

    Opublikowany: 28.03.2023

4 / 5

How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!

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