Experience Action
Podcast autorstwa Jeannie Walters, CCXP - Wtorki
96 Odcinki
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Find Your CX Budget
Opublikowany: 15.08.2023 -
Getting Serious about CX
Opublikowany: 8.08.2023 -
CX as a Brand Differentiator
Opublikowany: 1.08.2023 -
Employee Experience ROI
Opublikowany: 26.07.2023 -
Investigating Customer Experiences
Opublikowany: 18.07.2023 -
More than NPS
Opublikowany: 11.07.2023 -
Measuring and Communicating Improvements
Opublikowany: 27.06.2023 -
Shift Siloed CX To Connected CX
Opublikowany: 20.06.2023 -
CX Tech Tool Talk
Opublikowany: 13.06.2023 -
Step into CX Leadership
Opublikowany: 6.06.2023 -
The Case of Missing CX
Opublikowany: 30.05.2023 -
Get that CX Job!
Opublikowany: 23.05.2023 -
Be a Lifelong CX Learner
Opublikowany: 16.05.2023 -
Getting Data Right
Opublikowany: 9.05.2023 -
Starbucks CEO in the Store
Opublikowany: 2.05.2023 -
Is my CX Role In Jeopardy?
Opublikowany: 25.04.2023 -
Innovate with CX
Opublikowany: 18.04.2023 -
Overcoming Imposter Syndrome in CX Careers
Opublikowany: 11.04.2023 -
What's a Service Code and How Do We Use It?
Opublikowany: 4.04.2023 -
Journey Mapping - What's Next!?
Opublikowany: 28.03.2023
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!