Experts of Experience
Podcast autorstwa Mission.org - Środy
86 Odcinki
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#45 Creating Experiential Moments and Partnerships
Opublikowany: 28.08.2024 -
#44 Implementing AI in Customer Experience
Opublikowany: 21.08.2024 -
#43 Going Beyond Basic Customer Service
Opublikowany: 14.08.2024 -
#42 Preserving Human-to-Human Relationships in Retail
Opublikowany: 7.08.2024 -
#41 The Power of Storytelling and Design in Customer Experience
Opublikowany: 31.07.2024 -
#40 Leveraging Predictive Analytics and AI for Hyper-Personalization
Opublikowany: 24.07.2024 -
#39 Optimizing Campaigns and Driving Revenue with AI
Opublikowany: 17.07.2024 -
#38 How To Actually Implement AI in A Meaningful Way
Opublikowany: 10.07.2024 -
#37 The Need For Speed in Customer Experience
Opublikowany: 3.07.2024 -
#36 Using Data to Drive Growth and Customer Satisfaction
Opublikowany: 26.06.2024 -
#35 How GNC is Shaping Product Strategy with Customer Feedback
Opublikowany: 19.06.2024 -
#34 How John Deere is Making Technology Accessible to All Farmers
Opublikowany: 12.06.2024 -
#33 The Power of Proximity in Enhancing Customer Experience
Opublikowany: 5.06.2024 -
#32 Useful Ways To Think About The Relationship Between Customer and Employee Experience
Opublikowany: 29.05.2024 -
#31 The Monumental Power of Genuine Empathy as a CX Tool
Opublikowany: 22.05.2024 -
#30 What Are The Biggest CX Mistakes and How To Avoid Them
Opublikowany: 15.05.2024 -
#29 How To Achieve Championship Level CX with PGA Tour Superstore's CMO
Opublikowany: 8.05.2024 -
#28 AI and the Driving Experience: Enhancing EVs Through Smart Technology
Opublikowany: 1.05.2024 -
#27 New Report Reveals Trends and Challenges for the Industry
Opublikowany: 24.04.2024 -
#26 Secrets to Great Service at Quick-Service Restaurants
Opublikowany: 17.04.2024
If your customers aren’t happy, they will let you and the whole world know. Loudly. Ever wonder how companies deliver a consistent experience that meets - and exceeds - their customer’s expectations? On this show, we’ll dive deep into the world of customer experience and share how businesses are navigating high expectations and leveraging emerging technology like AI and GPT to create the next great experience for their customers. Hosted by Lacey Peace and featuring some of the smartest business minds of the day, Experts of Experience is your go-to resource for ideas, innovation, and inspiration to level up your CX. This podcast is presented by Salesforce Customer Success.
