Experts of Experience
Podcast autorstwa Mission.org - Środy
Kategorie:
79 Odcinki
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#18 Innovation in Education: Duolingo's Approach to Immersive Learning with Megan Bednarczyk
Opublikowany: 21.02.2024 -
#17 Rudi Khoury - Empower Your Team, Transform Customer Service: Fisher & Paykel's Revolutionary Approach
Opublikowany: 14.02.2024 -
#16 Ethan Beute - The Heart of Customer Experience: Human Emotion and Artful Communication
Opublikowany: 7.02.2024 -
#15 Jim Roth's Masterclass on Salesforce's Customer Success Strategies
Opublikowany: 31.01.2024 -
#14 Chris Ho's Secret to The Art of Delegation and Customer Experience
Opublikowany: 24.01.2024 -
#13 Ian Wishingrad: A Masterclass in Branding & Customer Experience
Opublikowany: 17.01.2024 -
#12 Riley Thomas: How Does Tech Transform The Real Estate Experience?
Opublikowany: 10.01.2024 -
#11 Elizabeth Maughon: The Future of Customer Experience in Ad Tech
Opublikowany: 3.01.2024 -
#10 Grant Riewe: Leading CX Transformation in Mental Healthcare
Opublikowany: 27.12.2023 -
#9 Bassem Hanna: Transform Your CX With These Proven Strategies
Opublikowany: 20.12.2023 -
#8 Sam Wegman: The Secret to B2B Customer Experience Success
Opublikowany: 13.12.2023 -
#7 Adam Toporek: Key Strategies for Enhancing Customer Experience in Any Business
Opublikowany: 6.12.2023 -
#6 Jan Young: Why is Customer Success Crucial in SaaS?
Opublikowany: 29.11.2023 -
#5 Adrian Swinscoe: Break The Cycle of Poor CX With This Framework!
Opublikowany: 22.11.2023 -
#4 Adam Vasallo: Redefining Customer Experience With Technology
Opublikowany: 15.11.2023 -
#3 Nigel Piper: Rethinking Customer Support with Xero’s Nigel Piper
Opublikowany: 8.11.2023 -
#2 Matt Dixon: Master Customer Experience with The Challenger Sale Approach
Opublikowany: 2.11.2023 -
#1 Brandon Kirk: The Secret To Mastering Customer Experience in Your Business
Opublikowany: 1.11.2023 -
Introducing Experts of Experience
Opublikowany: 25.10.2023
If your customers aren’t happy, they will let you and the whole world know. Loudly. Ever wonder how companies deliver a consistent experience that meets - and exceeds - their customer’s expectations? On this show, we’ll dive deep into the world of customer experience and share how businesses are navigating high expectations and leveraging emerging technology like AI and GPT to create the next great experience for their customers. Hosted by Lauren Wood and featuring some of the smartest business minds of the day, Experts of Experience is your go-to resource for ideas, innovation, and inspiration to level up your CX. This podcast is presented by Salesforce Customer Success.
