First Contact: Stories of the Call Center
Podcast autorstwa NobelBiz Studios - Środy
Kategorie:
54 Odcinki
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Exploring the Magic of Amazing Customer Service: Shep Hyken
Opublikowany: 23.10.2020 -
Bonus Recording: Steve on CX Superheroes with Christopher Brooks
Opublikowany: 14.10.2020 -
Exploring Human Voice and Simulation Training: Nancy Munro
Opublikowany: 25.09.2020 -
Bonus Recording: Steve on The Sage Executive Podcast with Fernando Corona
Opublikowany: 26.08.2020 -
The Lifelong Dream of Customer Support: Roy Atkinson
Opublikowany: 21.08.2020 -
Growing Up in a Call Center: Thomas Laird
Opublikowany: 24.07.2020 -
Bonus Recording: Steve on Telecom Reseller with Doug Green
Opublikowany: 15.07.2020 -
Truth-Telling in the Age of Robocalls: Rebekah Johnson
Opublikowany: 26.06.2020 -
Bonus Recording: Steve on Contact Center Insights with Nancy Munro
Opublikowany: 5.06.2020 -
The Emotionally Intelligent Leader: Jim Rembach
Opublikowany: 29.05.2020 -
What Makes a True Leader: Christa Heibel
Opublikowany: 24.04.2020 -
Superwoman Decoded: Cathy Karabetsos
Opublikowany: 20.03.2020 -
Entrepreneurship as an Adventure Sport: Jake Bush
Opublikowany: 18.02.2020 -
From Call Agent to CEO: Steve Bederman
Opublikowany: 16.01.2020
Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and entrepreneurs found their way into the call center industry. Host Christian Montes poses questions about their life, their struggles and successes, and most importantly- how and why did they end up with a headset on.
