The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Podcast autorstwa Intercom - Czwartki
Kategorie:
450 Odcinki
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Off Script: Into the future with AI-first Customer Service
Opublikowany: 9.05.2024 -
Exploring customer service career paths in the age of AI
Opublikowany: 2.05.2024 -
Unpacking the impact of AI on CX with PartnerHero's Mercer Smith
Opublikowany: 25.04.2024 -
Moment of truth – Fin AI Copilot in practice
Opublikowany: 18.04.2024 -
How Fin AI Copilot changes the game for support teams
Opublikowany: 11.04.2024 -
Introducing Off Script: Des Traynor on the AI revolution
Opublikowany: 4.04.2024 -
Stacy Sherman on how to design customer experiences that drive loyalty
Opublikowany: 28.03.2024 -
Fueling the AI machine with the knowledge it needs
Opublikowany: 21.03.2024 -
How AI is transforming customer service tech stacks
Opublikowany: 7.03.2024 -
Amplitude’s Jenna Elliott on navigating the future of customer success
Opublikowany: 29.02.2024 -
Understanding the changing economics of customer service in the age of AI
Opublikowany: 22.02.2024 -
Making magic: Simon T. Bailey on the platinum service principles that create lifelong customers
Opublikowany: 15.02.2024 -
Exploring Intercom's Customer Service Trends Report for 2024
Opublikowany: 1.02.2024 -
Rewind: Jeff Vincent on solving customer problems
Opublikowany: 25.01.2024 -
Intercom on Product: Riding the AI wave in 2024
Opublikowany: 18.01.2024 -
CX leader Camille E. Acey on the evolving dynamics in customer service
Opublikowany: 11.01.2024 -
Synthesia CEO Victor Riparbelli on how generative AI is transforming video
Opublikowany: 4.01.2024 -
Inside Intercom 2023 in Review
Opublikowany: 14.12.2023 -
Rewind: CX author Dan Gingiss on turning customers into your own salesforce
Opublikowany: 7.12.2023 -
Make every call count: The evolution of phone support
Opublikowany: 30.11.2023
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com