The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Podcast autorstwa Intercom - Czwartki

Czwartki

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466 Odcinki

  1. A day in the life of a conversation designer

    Opublikowany: 19.09.2024
  2. Built For You: Fin AI Agent is now available over email

    Opublikowany: 12.09.2024
  3. Leadership's Role in Creating a Customer-Centric Culture

    Opublikowany: 9.09.2024
  4. A day in the life of a support knowledge manager

    Opublikowany: 22.08.2024
  5. Defining and evaluating a remarkable customer experience

    Opublikowany: 15.08.2024
  6. Off Script: Better, faster, cheaper

    Opublikowany: 8.08.2024
  7. Dovetail's Serena Chan on why customer research is a crucial part of your support strategy

    Opublikowany: 1.08.2024
  8. Strategies for getting executive buy-in to adopt AI-first CS

    Opublikowany: 25.07.2024
  9. How to lead your customer service team into the AI future

    Opublikowany: 18.07.2024
  10. Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders

    Opublikowany: 4.07.2024
  11. Building the future of AI-first customer service

    Opublikowany: 27.06.2024
  12. Off Script: Reinventing customer service with AI

    Opublikowany: 20.06.2024
  13. Unlocking customer service's strategic potential with AI

    Opublikowany: 13.06.2024
  14. Shep Hyken on getting ahead of the competition with exceptional CX

    Opublikowany: 6.06.2024
  15. Evolving your support org to thrive in the AI era

    Opublikowany: 24.05.2024
  16. Mapping out the first 90 days with AI-first Customer Service

    Opublikowany: 16.05.2024
  17. Off Script: Into the future with AI-first Customer Service

    Opublikowany: 9.05.2024
  18. Exploring customer service career paths in the age of AI

    Opublikowany: 2.05.2024
  19. Unpacking the impact of AI on CX with PartnerHero's Mercer Smith

    Opublikowany: 25.04.2024
  20. Moment of truth – Fin AI Copilot in practice

    Opublikowany: 18.04.2024

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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