The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Podcast autorstwa Intercom - Czwartki

Czwartki

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  1. Off Script: Into the future with AI-first Customer Service

    Opublikowany: 9.05.2024
  2. Exploring customer service career paths in the age of AI

    Opublikowany: 2.05.2024
  3. Unpacking the impact of AI on CX with PartnerHero's Mercer Smith

    Opublikowany: 25.04.2024
  4. Moment of truth – Fin AI Copilot in practice

    Opublikowany: 18.04.2024
  5. How Fin AI Copilot changes the game for support teams

    Opublikowany: 11.04.2024
  6. Introducing Off Script: Des Traynor on the AI revolution

    Opublikowany: 4.04.2024
  7. Stacy Sherman on how to design customer experiences that drive loyalty

    Opublikowany: 28.03.2024
  8. Fueling the AI machine with the knowledge it needs

    Opublikowany: 21.03.2024
  9. How AI is transforming customer service tech stacks

    Opublikowany: 7.03.2024
  10. Amplitude’s Jenna Elliott on navigating the future of customer success

    Opublikowany: 29.02.2024
  11. Understanding the changing economics of customer service in the age of AI

    Opublikowany: 22.02.2024
  12. Making magic: Simon T. Bailey on the platinum service principles that create lifelong customers

    Opublikowany: 15.02.2024
  13. Exploring Intercom's Customer Service Trends Report for 2024

    Opublikowany: 1.02.2024
  14. Rewind: Jeff Vincent on solving customer problems

    Opublikowany: 25.01.2024
  15. Intercom on Product: Riding the AI wave in 2024

    Opublikowany: 18.01.2024
  16. CX leader Camille E. Acey on the evolving dynamics in customer service

    Opublikowany: 11.01.2024
  17. Synthesia CEO Victor Riparbelli on how generative AI is transforming video

    Opublikowany: 4.01.2024
  18. Inside Intercom 2023 in Review

    Opublikowany: 14.12.2023
  19. Rewind: CX author Dan Gingiss on turning customers into your own salesforce

    Opublikowany: 7.12.2023
  20. Make every call count: The evolution of phone support

    Opublikowany: 30.11.2023

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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