The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Podcast autorstwa Intercom - Czwartki

Czwartki

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466 Odcinki

  1. How Fin AI Copilot changes the game for support teams

    Opublikowany: 11.04.2024
  2. Introducing Off Script: Des Traynor on the AI revolution

    Opublikowany: 4.04.2024
  3. Stacy Sherman on how to design customer experiences that drive loyalty

    Opublikowany: 28.03.2024
  4. Fueling the AI machine with the knowledge it needs

    Opublikowany: 21.03.2024
  5. How AI is transforming customer service tech stacks

    Opublikowany: 7.03.2024
  6. Amplitude’s Jenna Elliott on navigating the future of customer success

    Opublikowany: 29.02.2024
  7. Understanding the changing economics of customer service in the age of AI

    Opublikowany: 22.02.2024
  8. Making magic: Simon T. Bailey on the platinum service principles that create lifelong customers

    Opublikowany: 15.02.2024
  9. Exploring Intercom's Customer Service Trends Report for 2024

    Opublikowany: 1.02.2024
  10. Rewind: Jeff Vincent on solving customer problems

    Opublikowany: 25.01.2024
  11. Intercom on Product: Riding the AI wave in 2024

    Opublikowany: 18.01.2024
  12. CX leader Camille E. Acey on the evolving dynamics in customer service

    Opublikowany: 11.01.2024
  13. Synthesia CEO Victor Riparbelli on how generative AI is transforming video

    Opublikowany: 4.01.2024
  14. Inside Intercom 2023 in Review

    Opublikowany: 14.12.2023
  15. Rewind: CX author Dan Gingiss on turning customers into your own salesforce

    Opublikowany: 7.12.2023
  16. Make every call count: The evolution of phone support

    Opublikowany: 30.11.2023
  17. Angel investor Christoph Janz on finding the right opportunities in AI

    Opublikowany: 23.11.2023
  18. Turning the tide: CS expert Jo Causon on reviving customer satisfaction rates

    Opublikowany: 16.11.2023
  19. How AI is creating support roles, not taking them

    Opublikowany: 9.11.2023
  20. The story behind the chirp: Intercom’s notification sound

    Opublikowany: 2.11.2023

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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