The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Podcast autorstwa Intercom - Czwartki
Kategorie:
450 Odcinki
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Two AI chatbots walk into a bar: TV writer Joe Toplyn on teaching chatbots to crack jokes
Opublikowany: 6.07.2023 -
Becoming Fin: The story behind the name of our AI chatbot
Opublikowany: 29.06.2023 -
Adapting to the AI revolution in CS: Discussing our 2023 AI report
Opublikowany: 22.06.2023 -
Transforming customer service in healthcare, with health educator Jennifer FitzPatrick
Opublikowany: 15.06.2023 -
From science fiction to reality: Exploring the potential of LLMs
Opublikowany: 8.06.2023 -
Preparing your CS team for the age of AI: Hear the latest thoughts from leaders in the space
Opublikowany: 1.06.2023 -
Intercom on Product: The AI revolution and the future of customer service
Opublikowany: 25.05.2023 -
Building AI that works: How to navigate the AI frontier as a product leader
Opublikowany: 17.05.2023 -
Unleashing productivity: Learn how AI boosts customer service team productivity by 14%, according to Stanford and MIT researchers
Opublikowany: 11.05.2023 -
How to take your Customer Service from unforgivable to unforgettable, with Micah Solomon
Opublikowany: 4.05.2023 -
How customer-obsessed companies are coming out on top: Insights from CX executive Marbue Brown
Opublikowany: 27.04.2023 -
How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher
Opublikowany: 20.04.2023 -
Behavioral economics expert Melina Palmer on unlocking the science of consumer behavior
Opublikowany: 13.04.2023 -
The great differentiator: How fintech companies are prioritizing great customer service
Opublikowany: 6.04.2023 -
Customer support just got smarter: A closer look into our new ChatGPT-powered bot
Opublikowany: 30.03.2023 -
CX expert Jon Picoult on shaping memories, not just experiences
Opublikowany: 23.03.2023 -
Conversation starter: A chat about our groundbreaking new AI chatbot
Opublikowany: 14.03.2023 -
The GPT effect: A new era of customer service
Opublikowany: 9.03.2023 -
Intercom on Product: Our manifesto for next-generation customer service
Opublikowany: 2.03.2023 -
Hi, Robot: Intercom interviews ChatGPT
Opublikowany: 23.02.2023
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com