The Customer Experience Podcast
Podcast autorstwa Ethan at BombBomb - Wtorki
240 Odcinki
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159. Sending Videos for Greater Sales Visibility w/ Viveka von Rosen
Opublikowany: 21.09.2021 -
158. Creating Customer Impact in Moments That Matter w/ Jacco van der Kooi
Opublikowany: 14.09.2021 -
157. Why Repeat Customers May Not Be Loyal Customers w/ Shep Hyken
Opublikowany: 4.09.2021 -
156. An Actor’s Guide to Authentic Videos w/ Julie Hansen
Opublikowany: 31.08.2021 -
155. How Artificial Intelligence is Driving the Feeling Economy w/ Dr. Roland Rust
Opublikowany: 26.08.2021 -
154. The Art & Science of Selling to Prosumers w/ Mario M. Martinez, Jr
Opublikowany: 24.08.2021 -
153. Emotional Intelligence & Human-Centered Connection w/ Dan Hill
Opublikowany: 17.08.2021 -
152. Creating an Environment of Continuous Coaching w/ Morgan J. Ingram
Opublikowany: 10.08.2021 -
151. Creating Holistic and Immersive Experiences w/ Mathew Sweezey
Opublikowany: 3.08.2021 -
150. Why Your Virtual Relationships Degrade Over Time w/ Dr. Nick Morgan
Opublikowany: 29.07.2021 -
149. A Blissful Approach to Training Customers and Employees w/ Lauren Bailey
Opublikowany: 27.07.2021 -
148. Video Messaging and the Next Normal w/ Dan Tyre
Opublikowany: 20.07.2021 -
147. The 7 Pillars of Customer Success w/ Wayne McCulloch
Opublikowany: 13.07.2021 -
146. Getting Clear on Who You Are and How You Serve w/ Anthony Coundouris
Opublikowany: 6.07.2021 -
145. Establishing Core Principles for Yourself and Your Team w/ John Belizaire
Opublikowany: 29.06.2021 -
144. An Actor's Guide to Truthful and Honest Videos w/ Tricia Jane Wiles
Opublikowany: 24.06.2021 -
143. Hiring and Onboarding Virtual Professionals w/ Daniel Ramsey
Opublikowany: 22.06.2021 -
142. Don't Just Personalize, Get Personal w/ Kristina Jaramillo
Opublikowany: 15.06.2021 -
141. Understanding the Intersection of CX, UX, and UI w/ Joey Kilrain
Opublikowany: 8.06.2021 -
140. Creating Sales and Customer Success Alignment w/ Ethan Beute
Opublikowany: 3.06.2021
Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer service, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.
