340 Odcinki

  1. X4 Recap

    Opublikowany: 19.03.2019
  2. Buy-in From the Top

    Opublikowany: 13.03.2019
  3. Turn Back Time: The Creative Moments

    Opublikowany: 6.03.2019
  4. Turn Back Time

    Opublikowany: 26.02.2019
  5. Is B2B CX behind B2C?

    Opublikowany: 19.02.2019
  6. B2B vs. B2C

    Opublikowany: 12.02.2019
  7. The State of Customer Experience

    Opublikowany: 5.02.2019
  8. Human-centered Design

    Opublikowany: 29.01.2019
  9. Human Duct Tape

    Opublikowany: 24.01.2019
  10. The Evolution of CX

    Opublikowany: 15.01.2019
  11. Getting Back to Fundamentals

    Opublikowany: 8.01.2019
  12. The United States of CX

    Opublikowany: 18.12.2018
  13. Customer Success

    Opublikowany: 11.12.2018
  14. Customer-focused Training

    Opublikowany: 4.12.2018
  15. Read More Science Fiction

    Opublikowany: 27.11.2018
  16. The Personal Touch

    Opublikowany: 13.11.2018
  17. Convenience Trumps Price

    Opublikowany: 6.11.2018
  18. CX Horror Stories

    Opublikowany: 31.10.2018
  19. Making CX Work at Johnson Controls

    Opublikowany: 23.10.2018
  20. What's your "word-of-mouth" strategy?

    Opublikowany: 16.10.2018

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The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.

Visit the podcast's native language site