340 Odcinki

  1. Becoming the Chief "Charismatic" Officer

    Opublikowany: 9.10.2018
  2. CX Day Celebration!

    Opublikowany: 2.10.2018
  3. Getting over the bump

    Opublikowany: 25.09.2018
  4. From CRM to CX

    Opublikowany: 18.09.2018
  5. Empowering CX with Actionable Information

    Opublikowany: 11.09.2018
  6. The Pitfalls of Tech

    Opublikowany: 4.09.2018
  7. What's your goal?

    Opublikowany: 28.08.2018
  8. Let's Talk Tech

    Opublikowany: 21.08.2018
  9. Improving the patient experience

    Opublikowany: 14.08.2018
  10. A real-world SPRINT

    Opublikowany: 7.08.2018
  11. SPRINTing to a solution

    Opublikowany: 31.07.2018
  12. You need to drive action!

    Opublikowany: 24.07.2018
  13. Don't let your brand make false promises

    Opublikowany: 17.07.2018
  14. So you have a journey map... what now?

    Opublikowany: 10.07.2018
  15. Don't drive past your customers!

    Opublikowany: 3.07.2018
  16. Steer clear of the process map

    Opublikowany: 26.06.2018
  17. The Right Tool for the Right Job

    Opublikowany: 19.06.2018
  18. #Frankensurvey

    Opublikowany: 12.06.2018
  19. Requirements, Planning, and Execution

    Opublikowany: 5.06.2018
  20. The CEO, the Customer, and You

    Opublikowany: 29.05.2018

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The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.

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